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Agreement between the Customer and World Petals.
The World Petals web site(s) is comprised of various web pages operated by World Petals. Those pages are presented in their entirety on & affiliate websites and reproduced on country specific sites around the world.

The World Petals web sites is offered to you conditional on your acceptance, without modification, of the terms, conditions, and notices contained herein. Your use of World Petals Web Sites constitute your agreement to all such terms, conditions, and notices.

These terms and conditions should be read in conjunction with World Petals:

  • Delivery Guide
  • Cancellation Policy
  • Substitution Policy
  • Privacy & Security Policy

Modification of these terms of use
World Petals reserves the right to change the terms, conditions, and notices under which World Petals Web Site is offered, including but not limited to the charges associated with the use of World Petals Web Site.

Transacting with World Petals Web Site(s)
Prices shown on the World Petals Web Site(s) are shown in multiple currencies. World Petals provides an indicative currency conversion program. This is an estimation of the base currency using daily currency conversion data displayed on

Prices do not include the standard delivery fee which varies dependant on the cities & countries that you select for delivery. Delivery is clearly displayed on the cart page before the checkout.

Prices include all local taxes where applicable.

Term of use
World Petals reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in World Petals sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. World Petals does not control or endorse the content, messages or information found in any Communication Service and, therefore, World Petals specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized World Petals spokespersons, and their views do not necessarily reflect those of World Petals.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

Materials provided to World Petals or posted at any World Petals' Website.
World Petals does not claim ownership of the materials you provide to World Petals (including feedback and suggestions) or post, upload, input or submit to any World Petals Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting World Petals, its affiliated companies and necessary sub licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.span>

No compensation will be paid with respect to the use of your Submission, as provided herein. World Petals is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in World Petals’ sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

  • Product contents in all arrangements are subject to stock availability. When an item is not available, the closest substitute of    a similar value will be used.
  • Prices quoted are not applicable for special occasions. For example, delivery around Valentine’s Day and Mother's day have      different prices. We deliver your order upon receipt of payment.
  • Please provide all details asked for in our order form to avoid unnecessary delay.
    All information kept by us will be treated strictly confidential and kept in an off-line environment and restricted access to certain staff only.
  • As our main core product “flowers” are perishable items, therefore kindly revert back to us as soon as possible if there is any problem. All repay fund requests will be dealt on a case-by-case basis.

Liability disclaimer
The information, software, products, and services included in or available through World Petals’ Website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. World Petals and/or its suppliers may make improvements and/or changes to the World Petals’ Website at any time. Advice received via the World Petals’ Website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

World Petals and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the World Petals’ Website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. World Petals and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall World Petals And/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of World Petals’ Website(s), with the delay or inability to use World Petals’ Website(s) or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through World Petals’ Website(s), or otherwise arising out of the use of World Petals’ Website(s), whether based on contract, tort, negligence, strict liability or otherwise, even if World Petals or any of its suppliers has been advised of the possibility of damages. Because some Countries/States/Jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of World Petals’ Website(s), or with any of these terms of use, your sole and exclusive remedy is to discontinue using World Petals’ Website(s).

Termination/Access Restriction
World Petals reserves the right, in its sole discretion, to terminate your access to World Petals’ Websites and the related services or any portion thereof at any time, without notice.

All contents of World Petals Web Sites, such as text, graphics, logos, button icons, images, downloads, and software, is the property of World Petals Copyright. The compilation of all content on this site is the exclusive property of World Petals. All software used on this site is the property of World Petals. World Petals reserves all rights.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.